Introduction and Best Practices to AI Gateways

Artificial Intelligence (AI) has fundamentally reshaped how consumers and organizations interact. The rapid rise of Generative AI (GenAI) is driving automation, boosting productivity and transforming industries—all while demanding a sharper focus on customer experience.

However, as AI adoption scales, organizations must address challenges related to AI workloads including sustainability, safety, and resource costs.

In this guide, we share the best practices for managing GenAI APIs through AI Gateways. You’ll learn:

• The definition of an AI Gateway and its key features
• Best practices for building safe and performant AI workloads
• Examples of common challenges solved by AI Gateways
• Future trends in AI Gateways