Enterprise Istio Service Mesh Support in Production
Ready to deploy Istio service mesh? Experiencing roadblocks implementing Istio service mesh? Guidance from the Istio founder and the experts at Solo are available to help enterprise businesses navigate the obstacles in your Istio deployments.
“ I joined Solo.io as the CTO because of its unmatched expertise in making Istio users successful
— Louis Ryan, Co-founder of Istio, CTO of Solo.io
Secure
- FIPS-certified builds
- Vulnerability support
- Upstream Istio fixes
Control
- Istio Lifecycle Management
- Long-term (N-4) release support
- User interface for Istio
Observe
- Tracing
- Metrics
- Debugging
With the popularity of Kubernetes has come an interest in Istio as a service mesh to support distributed applications and microservices. Given the powerful set of Istio features, it can be complex for those unfamiliar with the features (and limitations) to be successful running Istio in production deployments. If you are ready for guidance in deploying your service mesh, the Istio experts at Solo are the best at navigating through the obstacles keeping you from success.
Solo.io is a leader in the Istio community and represents an Istio knowledge base few organizations can match. We offer support for open source Istio software that provides direct access to the wealth of experience Solo has in contributing to the upstream Istio code and in helping our customers successfully deploy Istio in production environments.
- Unlock the power of Istio for your environment
- Save time and effort to resolve issues faster
- Focus on building and deploying your applications
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Get a FIPS-ready build of Istio
The quickest way to get started with FIPS Istio is to use one of our supported builds. Both the control plane AND the data plane are validated and certified as FIPS compliant.
Enterprise Technical Support – SLA highlights
| Severity | Description | Standard | Enhanced |
|---|---|---|---|
| P0 | A problem that severely impacts your use of the software in a production environment | 1 hour (24/7) | 15 minute (24/7) |
| P1 | A problem where the software is functioning but your use in a production environment is severely reduced | 4 Business Hours | 2 hours |
| P2 | A problem that involves partial, non-critical loss of use of the software in a production or development environment | 8 Business Hours | 4 Business Hours |
| P3 | A general usage question, reporting of a documentation error, or recommendation for a future product enhancement | 24 Business Hours | 12 Business Hours |
Who You Work With Matters
The level of expertise you get working with Solo is hard to beat. Our employees know Istio backward and forward, and are responsible for the direction of Istio. Using Solo to support your Istio deployments is about more than just someone to help with configuration. Sometimes you need an advocate for the upstream Istio project as well.
Our engineers are not only contributing to the upstream Istio project, our team holds 3 of 6 seats on the Istio Technical Oversight Committee. We are deeply involved in the governance of Istio and making sure the project is built for real customer requirements. That means your issues matter. We will help you succeed and be a voice to make sure to drive upstream bugs or feature requests forward.
From ambient mesh to multi-cloud implementations, Solo is your leading Istio deployment partner.
